SMS terms

Worried Bird Window & Exterior Cleaning sends text messages to people who have asked us for a quote or booked work with us. This page explains what those messages are and how to control them.

By giving us your mobile number on the Worry Free Quote form, or by giving it to us over the phone, you agree that we may text you about your request. We do not buy phone numbers and we do not text people who have not contacted us.

Agreeing to texts is not a condition of buying anything from us. Ask us to call or email instead and we will.

Messages about the job you asked us about: your quote, confirming a time, letting you know the crew is on the way, and following up afterwards.

Message frequency varies — it depends on the work you have asked for. Most people get a handful of messages around a single visit.

We do not charge for text messages. Message and data rates may apply from your mobile carrier, depending on your plan.

Reply STOP to any message and we will stop texting you. You will get one confirmation that we have, and then nothing further.

Stopping texts does not cancel your job — we will call or email you instead. You can also just tell your crew, or email website@worriedbird.com.

Reply HELP to any message, email website@worriedbird.com, or call 888-216-2643.

Text messages depend on your mobile carrier, and carriers do not guarantee that every message arrives or arrives on time. If something matters, we will call you as well.

We do not sell your information and we do not share your phone number for advertising. What we collect and who sees it is set out in our privacy policy, which also explains how to ask us what we hold and have it deleted.

If we change how we use text messages, we will update this page and say when it changed.